LaplandUK

GOLDEN EXPERIENCE HOST - £14.50/h - ASCOT

About Lapland

Based on the original stories of Mike and Alison Battle ‘Lapland’, the show, is a ground-breaking immersive theatrical production that brings to life the mythical elven world of Father Christmas. Lapland celebrates the wonderment of childhood through our magical world, rich story telling & memory making experiences.

Role Overview:

The Lapland Golden Experience provides an extra sprinkle of magic on top of the already special Lapland experience. Part of this Golden Experience package includes a personal host to assist guests throughout their time at Lapland. Therefore, we are looking for people who are passionate about providing the most premium of experiences to help create truly memorable moments for our guests. The ideal candidate would be proactive, extroverted and have a proven track record in working in a guest focused environment.

Responsibilities include:

• A warm and welcoming demeanor to greet our guests to the show.
• Extremely attentive to all the wishes of our guests throughout their visit.
• Remain professional when around high-profile guests.
• Diligent when collecting information about the guests to pass onto the Father Christmas operations team.

Where is Lapland?

Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.

Key Dates

• PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025, training is mandatory.
• LIVE EVENT: Thursday 6th November - Wednesday 24th December 2025

Benefits

• Hourly pay of £14.50 per hour, plus holiday pay which is paid at the end of your contract
• Free hot meal per day
• Free coffee, tea and soft drinks
• 20% discount in LaplandUK retail shops on selected dates
• Free Parking Off-Site at Ascot Racecourse (shuttlebus direct to event site)
• Shuttlebus from Ascot Train Station to event site.

Working for LaplandUK is unlike any other role. By ‘Honouring Childhood Together’, we create memorable moments that families cherish forever. We can’t wait to welcome you to our secret, magical world this year!