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General information

Name
Props Supervisor
Date
Wednesday, April 15, 2026

Description & Requirements

 

Props Supervisor

 

Contract: Freelance, fixed-term (until Feb 28th 2027)
Salary: £40-45k per annum – Based on Experience
Working Pattern: Monday to Friday, typically 9:00am – 5:00pm (flexibility required during peak periods)

 

Company Overview

Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: to honour the wonder of childhood at Christmas. Frustrated by the poor quality of festive experiences available for their own four boys, the Battles set out to elevate this moment of childhood and reimagine the Father Christmas myth through original storytelling, meticulous set design, and emotionally resonant live theatre.

Their ground-breaking immersive show opened in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose, the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. With an NPS of 72 (outperforming industry icons in the entertainment space), Lapland’s customer loyalty is second to none and has now welcomed nearly 2 million ‘believers,’ with tickets selling out on release for what the press now terms ‘the Glastonbury of Christmas’.

Today, the Lapland Group is a fast-growing purpose driven entertainment business spanning the three pillars of Live, Product and Studios. 

In 2024, Lapland’s eCommerce revenues grew tenfold, driven by the launch of magical at-home products like personalised Letters from Lapland…. (Advent calendar and soon, a Christmas Eve Experience?). These products extend the Lapland world into the home, deepening belief and connection beyond the physical experience. At the same time, our original story universe continues to scale through media. In 2023, Lapland launched its first podcast, Elfcast, which achieved No. 1 in the UK Family Charts and ranked in the global top 10 over Christmas. With plans to expand into audio and content year-round, our IP and characters are reaching audiences in new and emotionally resonant ways.

With immersive Live experiences, high-growth eCommerce, and a rapidly expanding original content, Lapland is on a mission to become the definitive global Christmas brand anchored in belief, storytelling, and the enduring magic of childhood.

Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods.

Reports to: Warehouse & Logistics Manager 

Role Overview

The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland’s large-scale immersive experience in Ascot & Manchester.

This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment.

Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de-rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards.

This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on-site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager.

 

Responsibilities

  • Oversee management of all props required for the Lapland experience.
  • Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design.
  • Ensure all props are fit-for-purpose, safe for use, and appropriate for performer interaction and live environments.
  • Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters.
  • Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery.
  • Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period.
  • Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. 
  • Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations.
  • Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules.
  • Support installation, dressing, redressing and snagging during build and live phases.
  • Create and maintain schedules for on-site props teams to support efficient delivery across build, live and de-rig phases.
  • Carry out quality control checks to ensure all props meet creative, technical and health & safety standards.
  • Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics.
  • Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments.
  • Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations.
  • Provide clear handover, usage guidance and care instructions to performers and operational teams where required.
  • Support de-rig, packing and safe storage of all props post-event in collaboration with Warehouse & Logistics.
  • Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on-site teams in London and Manchester during build, live and de-rig phases.
  • Uphold Lapland’s values and commitment to delivering an exceptional and immersive experience for every family.
  • Undertake any other duties as reasonably required to support the successful delivery of the event.

 

 

Knowledge, Skills & Experience

  • Naturally aligned to Lapland values: 

Passion for the Mission

One Collaborative Company

Driven to Deliver Excellence

  • Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences.
  • Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations.
  • Excellent creative judgement with a strong eye for detail, materials, texture and storytelling.
  • Ability to interpret designs and realise them into high-quality 3D objects.
  • Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting).
  • Good understanding of design styles, historical references and visual language to support world-building.
  • Strong budgeting and cost management skills, with experience managing prop spend.
  • Strong leadership and communication skills, with experience managing or supervising teams.
  • Experience recruiting, onboarding and leading both workshop-based and on-site props teams.
  • Excellent organisational skills with the ability to manage large volumes of props simultaneously.
  • Strong understanding of asset tracking, inventory systems and logistics coordination.
  • Solid understanding of prop continuity and operational requirements within live environments.
  • Good working knowledge of health & safety practices relating to props and public interaction.
  • Comfortable working with measurements, proportions and basic calculations required for fabrication and materials.
  • Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods.
  • Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases.
  • Proactive, solution-focused mindset with a calm and professional approach.
  • Ability to work independently and collaboratively as part of a wider production team.
  • Comfortable working outdoors in woodland environments and variable weather conditions.
  • Plant licence desirable.
  • Full UK driving licence desirable.

 

Life at Lapland Group:

 

At Lapland Group, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results. 

 

We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at Lapland Group offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year. 

 

Passion for the Mission.

We are in service to belief. We understand the importance of what we do and its legacy.   

One Company

We only succeed together. We are a positive and caring group of people who embrace developing Lapland and ourselves.  

Driven to Deliver Excellence 

Belief is in the detail. Powered by our purpose we challenge and innovate to exceed expectations in everything we do.  

Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship.

Lapland reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant. 

Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.